We want you to be 100% satisfied with any of our sex toys or adult product purchase! From point of sale, all orders are eligible for our 90-day full-refund policy. This covers the purchase price plus original shipping cost (if any.) If you are unhappy with your product, simply CONTACT US to ask for the RMA # (Return Material Authorization Number) to make your return process as smooth as possible. PLEASE include the item number of the product in your communication.
In the unlikely event that you receive a defective product, you can also CONTACT US with the item number so we can issue a replacement, store credit or full refund (not including return shipping). Replacements are dependent on item availability.
Returns should be shipped to:
Kodi Distributing, LLC
1444 N. 26th Ave.
Phoenix, AZ 85009
- Returned items are destroyed and not resold or restocked.
- Defective items are examined closely to facilitate improved engineering for future products, before being discarded safely.