All domestic orders are shipped First Class FREE via USPS (United States Postal Service). Orders upgraded to Priority or Express Mail services are shipped as noted in the listing. Every order is fully insured against loss or damage!
First Class shipments to Alaska, Hawaii and US protectorates Puerto Rico, Guam, American Samoa, Mariana Islands, Marshall Islands, Micronesia, Palau and US Virgin Islands are also FREE!
APO/FPO Addresses: LeLuv ships to APO/FPO addresses via USPS First Class, unless upgraded to Priority or Express by the customer.
Litefast Shipping: It is LeLuv’s commitment to process and ship your order the same day of purchase, provided payment has cleared by 1:00PM, MST. Orders after 1:00PM will most likely be shipped the following business day.
Handling Time: All orders are shipped Monday-Saturday only. Parcels sent USPS First Class typically require 3 to 5 business days to arrive, while USPS Priority Mail usually requires 2-3 business days.
Multiple Orders:We will combine orders if made separately, but please kindly contact us to request a revised invoice with corrected shipping & handling fees that we have agreed upon to avoid processing delays.
When multiple items are purchased, standard shipping charges apply to the item with the highest shipping fee. The item(s) with the second, 3rd, etc. highest value fee(s) will be shipped at a 20% discount.
Packaging: LeLuv understands the importance of discretion, therefore we ship using a plain box or envelope with a return address of "Kodi Distributing, LLC." For extra discreet packaging, please include a note with your order, and upgrade your Shipping Service to either USPS PRIORITY or EXPRESS.
*Even if you upgrade your shipping service, if you do not leave a note instructing us to use a BOX, we may still choose a PADDED ENVELOPE to ship your item (depending on cost.) Please remember the note!
International Buyers Please Note:
- We ship worldwide via USPS Monday-Saturday, within 24 hours of cleared payment.
- We do not normally ship to China, the Middle East, North Korea or Burma for customs reasons.
- Import duties, taxes, charges, delays and customs seizure of goods are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to checkout.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges.
- We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
- International shipments are shipped economically via USPS International First Class Mail (without tracking) and can take three to four weeks. Optionally, more expensive shipping via USPS International Priority Mail or Express (with tracking) can still take up to two weeks due to customs.
Customs Duty:Your shipment may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you. LeLuv has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Please contact your local customs office for further information.
Importer:You are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.
Title Transfer:All items purchased at LeLuv are being shipped in accordance with a carrier's shipping contract. This means that the risk of loss and the title to such item(s) is going to be passed to you the purchaser upon our delivery to a carrier.
High Risk Countries:Countries with difficult exporting procedures and known customs seizures include: Thailand, United Arab Emirates, Saudi Arabia, Malaysia, Kuwait, and South Korea. We take every effort to accommodate our customers, but please note that we do not control deliveries to these “hot spots.”
Customs Forms:We mark all customs forms with the description of "Massager" for content inside the package.