Product Condition: Every item is 100% brand new, in original manufacturer bags and is not packaged for retail sales.
Our Guarantee: We offer a 90-day, 100% satisfaction guarantee. Always feel free to CONTACT US with your questions or concerns! If you are referencing a specific product, please remember to include the item number.We stand behind all our products!
Return Policy: LeLuv believes that you should be 100% satisfied with your purchase. If for any reason you are not satisfied, ship your product back and exchange it for something else or receive a refund within ninety (90) days ofthe shipping confirmation date. Customer satisfaction is our number one job!
In the very unlikely event that you receive a defective product, simply CONTACT US to make arrangements to return it. PLEASE remember to include the item number of the product in question. You will then have the option of receiving a replacement, store credit or a refund. Replacements are dependent on item availability.
Disclaimer of Liability: All products are sold as novelties ONLY. While we have made our best effort to seek out high quality products with safe materials for your usage, we cannot be responsible for any injuries sustained while using these products. The purchaser assumes all risk and liability of use and/or misuse.
International Shipment: International orders will be shipped using USPS First-Class Mail unless otherwise selected. We will combine multiple orders made separately, but please kindly CONTACT US to request a revised invoice with corrected shipping & handling fees, that we then agree upon, to avoid processing delays. Please include the item number(s) of your order!
When multiple items are purchased, standard shipping charges apply to the item with the highest shipping fee. The item(s) with the second-most, 3rd-most, etc. highest fee(s) will be shipped at a 20% discount.